Service
Operations, Support & Managed Services
We operate, monitor and evolve your solutions – reliably, documented and with clear service processes.
Software creates value only in operation. MAEDN AG takes on monitoring, maintenance, support and evolution – as a managed service or alongside your internal teams.
Scope
- Ongoing operation of applications and platforms
- Monitoring and alerting
- Support for users and technical teams
- Maintenance and updates
- Evolution and adjustments
- Incident handling
- Technical care and service processes
- Managed services for software solutions and platforms